Please read these terms carefully:
CST (Beaton International AB) is a registered Swedish Tour Operator. As a customer, you are protected by the Package Travel Directive. This means that if a travel package purchased is not executed, within reason, as stated in the travel information, the customer is entitled to refunds. As a customer, it is good to know that Beaton International AB has a “Resegaranti” required by Kammarkollegiet to guarantee client funds in the case of bankruptcy.
COVID-19: CST will follow the recommendations of the Swedish Foreign Ministry (UD). If the Foreign Ministry recommends against travel (during the trip dates), then 14 days and onward before travel, you can cancel with a refund. If CST cancels the entire trip, you are also entitled to a refund. The entire agreement and payment terms must be completed in the agreed timelines to be entitled to refunds.
Insurance: We strongly suggest that you purchase a comprehensive travel insurance policy to cover all aspects of this trip including loss of funds through cancellations (due to injury or sickness for example), loss of baggage and personal items, personal injury and death, inclement weather clause, pre-existing medical condition waiver. Payment with a credit card often includes comprehensive cover.
Cancelling your trip: Payments made to CST are not refundable. Your trip is automatically cancelled if payments are not made according to the agreed timeline. You might be liable for the full cost of the trip if you do not cancel in writing according to the original agreement and according to the agreed timeline.
In the case of rain or bad weather: CST and the tennis club will be as flexible as possible to complete the tennis program. Court fees will be refunded; this will be a small amount and a small percentage considering the total trip cost. You will be refunded the full amount that CST is repaid, and it is evident that such expenses such as flights, transport etc. will not.
Program rescheduling: Due to this being a group activity the program is set, if you decide to skip or not participate in a training session, this session is lost, and there is no possibility to reschedule.
CST is not liable for injuries of any kind caused by any sport activity during this trip. By signing up for this trip, you understand that there is a certain level of fitness and health required to execute this sport program safely.
CST is not responsible for personal property damage nor personal property theft at any time before, during, or after this trip.
CST is not responsible for changes to the program due to third parties such as SAS or Norwegian; however, as mentioned above, flexibility will be provided wherever possible.
CST is not directly responsible for flight rescheduling nor cancellations. You must follow the recommendations and procedures of the airline. CST will be helping you with this procedure.
Travelling coaches might be substituted if something unexpected happens, a coach or player of similar level will take their place.
Some photos may be taken during this trip by travel coaches, by participating on this trip you accept that some of these photos may be used on the CST website and/or on some social media platforms.
By signing up for this trip, all terms are assumed agreed upon.